Car Rental Guide
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4.6 / 5
Why do you need my flight number?
When you make your reservation, we will always ask to provide the flight number. It is important for the local rental car supplier, so they can know when you will arrive. If they see that your flight is delayed they will normally keep the car until your arrival. It is also very important to leave the flight number on the reservation if you have an option MEET AND GREAT. What's that mean it means that rental car representative will wait for you in the arrival hall holding a poster with your name in order to lead you to the car. Your flight number most likely contains two letters and 4 numbers. If you are not coming in by flight, you can enter 0000 to be able to make the reservation online.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
Can I add an additional driver to my booking?
Yes, the additional driver can be added to your reservation on arrival to the local office. Some of the local suppliers charge an additional cost. Please, be advised that the cost of the service depends on the local car rental supplier and can be different for each agency. In order to see the prices for the additional driver, please check the terms and conditions for this particular quote. All additional drivers must reach age restrictions and provide a valid drivers license on arrival to the local office. Also, the additional driver is obligated to present an international driver´s license if it is required. All drivers must be presented at the local office at the moment of picking up the car.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
Are the cars non smoking or I can choose option for smokers?
All our cars are non-smoking and there is no possibility to choose a car where you can smoke in. Why? This rule is mainly settled up due to your safety and comfort. In many countries it is forbidden to smoke when driving and if the local police stop you can get a high fine. Hot ash from the cigarette can destroy the car seat or other parts of the car when falls on the upholstering. It also leaves a very unpleasant smell which is very difficult to remove and therefore forbidden. Other customers can refuse to take a car like this.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Excellent service, very professional, kind and informative about everything related to the rental and purchase of the car. Also have a van service that takes you from the airport to the rental service and back. I strongly recommend this service.