Car Rental Guide
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4.6 / 5
What is going to happen if I cause a damage to the rental car?
The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
Do you provide child seats?
Child seats are normally on request by the local agent. Please, be advised that each rental car agency may require a different fee for the child seat. You can find the price for the child seat in the terms and conditions of the particular quote. In case of some agencies, you can add the child seat directly at the website when you are completing your booking. If there is no such an option, please put the note that you need one and advise the child age and the weight of your child. As soon as we receive your booking with requested child seat we will ask the local agent to add it to your reservation. The payment for the service is to be paid on arrival at the local office.
How old are the cars?
As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
How are rental prices calculated?
Please be advised as an online car rental broker our prices can changing constantly. Since we are working with different local companies, we can negotiate the prices better and do have most likely better rates than the local companies. However, our rental day is based on 24 hours. We do not rent cars per hour. If you wish to rent a car for a few hours only you have to pay a full rental day. For instance, if you decide to pick up the car at 10:00 am and drop it off the same day at 22:00 pm you will still be charged for 24 hours rental as we do not provide rates for half day.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Excellent service, very professional, kind and informative about everything related to the rental and purchase of the car. Also have a van service that takes you from the airport to the rental service and back. I strongly recommend this service.