Car Rental Guide
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4.6 / 5
How old are the cars?
As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
Why do you need my flight number?
When you make your reservation, we will always ask to provide the flight number. It is important for the local rental car supplier, so they can know when you will arrive. If they see that your flight is delayed they will normally keep the car until your arrival. It is also very important to leave the flight number on the reservation if you have an option MEET AND GREAT. What's that mean it means that rental car representative will wait for you in the arrival hall holding a poster with your name in order to lead you to the car. Your flight number most likely contains two letters and 4 numbers. If you are not coming in by flight, you can enter 0000 to be able to make the reservation online.
How many luggage I can put in my rental car?
As an internet car rental broker, we offer cars by their category and the exact car make or model cannot be guaranteed, therefore we cannot specify exactly how many suitcases you may fit the car. Making the reservation on our website we suggest the quantity of the luggage that you can fit easily in the car however it is not a strict rule. If you need a more spacious car because of your luggage we recommend choosing the car category like a station wagon. This type of cars usually can fit quite big luggage due to its big trunk. Please, be advised to make the research on the website in order to choose the car that reaches your needs and expectations. Our fleet is chosen carefully in sake to satisfy our clients needs.
How do I pay for my booking in Salvador?
The amount to be paid online can be different. Some of the rental car agencies require a full prepayment. Other agencies will ask you to prepay a certain amount of money before arrival and the rest needs to be paid on arrival at the local office. You will be asked to pay the deposit online and the amount will be indicated on our website. The outstanding balance will be covered on arrival when you come to pick up the car. When you choose your car you will be instructed on our website on how to pay for your rental. For the online payment, you can use any card, even with a different name.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Excellent service, very professional, kind and informative about everything related to the rental and purchase of the car. Also have a van service that takes you from the airport to the rental service and back. I strongly recommend this service.